How to Add a CNAME Record

Modified on: Mon, 18 Aug, 2025 at 10:37 PM

A CNAME (Canonical Name) record creates an alias for your domain, pointing it to another domain name instead of an IP address. This is often used to connect subdomains (like www.example.com) to a primary domain or third-party service.


Steps to Add a CNAME Record

  1. Go to My Domains.

  2. Select the domain you want to update.

  3. Click DNS Records under Manage.

  4. Click Add new record.

  5. Under Type, select CNAME.

  6. Under Name, enter the subdomain you want to point (e.g., www).

  7. Under Value, enter the target hostname provided by your hosting or service provider (e.g., example.net).

  8. For TTL, leave it at 1 hour unless otherwise advised.


Special Note


A CNAME record cannot be used for the root domain (@). It must point to a domain name, not an IP address. If you need to point your root domain to an IP address, use an A record instead.


Example:

Type: CNAME

Name: www

Value: example.net


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