An MX (Mail Exchange) record directs email for your domain to the correct mail server, ensuring you can send and receive emails reliably. Without properly configured MX records, your domain’s email will not function.
Steps to Add an MX Record
Go to My Domains.
Select the domain you want to update.
Click DNS Records under Manage.
Click Add new record.
Under Type, select MX.
Under Name, enter the value provided by your email provider (often @ for the root domain).
Under Value, enter the mail server address from your email provider (e.g., mail.example.com).
In the Priority field, enter the number provided by your email provider (lower numbers have higher priority).
For TTL, leave it at 1 hour unless otherwise advised.
Special Note
If your email provider gives you multiple MX records, you’ll need to add each one separately, making sure to set the Priority exactly as provided. This ensures email is delivered in the right order if a server is unavailable.
Example:
Type: MX
Name: @
Priority: 10
Value: mail.example.com