What is XMTP message history syncing?
XMTP message history syncing allows you to access your existing conversation history on a new device after you've logged in with your UP.io wallet. This ensures you have a seamless messaging experience across all your devices.
Prerequisites for syncing XMTP message history
- Your UP.io wallet must be properly set up on your new device
- You must have previously used XMTP messaging with your wallet on another device
- Your existing UP.io wallet installation must remain open during the syncing process
How to sync your XMTP message history to a new device
Step 1: Ensure your existing UP.io wallet is open
Your existing UP.io wallet that contains your XMTP history must remain open during the entire syncing process. This is crucial because your messages are decentralized, and your current device plays an important role in this decentralization. Keep this wallet open and connected until syncing is complete.
Step 2: Install and set up UP.io wallet on your new device
Download the UP.io wallet app on your new mobile device, browser extension, or other installation type and complete the initial setup.
Step 3: Sign in to your existing wallet
Sign in using your wallet credentials on the new device. This establishes the connection needed to retrieve your message history.
Step 4: Wait for synchronization
The syncing process will begin automatically. Wait a few moments for this process to complete. Your new device will download your message history directly from your existing UP.io wallet.
Step 5: Verify your message history
Once syncing is complete, check that your conversation history is visible on your new device. All your previous messages should now be accessible.
Troubleshooting message syncing issues
Messages not appearing after sync
- Verify you've restored the correct wallet address
- Check your internet connection
- Allow more time for syncing to complete for large message histories
- Try closing and reopening the messaging section
Sync process gets stuck
- Restart the UP.io wallet app
- Check your device's available storage
- Ensure you have a stable internet connection
Error messages during sync
If you receive specific error messages, note them down and contact UP.io support for assistance.
The importance of owning your message history
In the digital world, data ownership has become increasingly important. With UP.io and XMTP, you truly own your messaging data:
True ownership: Unlike traditional messaging platforms where companies own and control your conversations, your XMTP message history belongs solely to you.
Data sovereignty: You control who has access to your message history and when. No third party can access, analyze, or monetize your conversations.
Censorship resistance: Because your message history is decentralized, it can't be arbitrarily deleted or censored by a central authority.
Privacy by design: Your communication remains private by default, not as an optional feature that can be revoked.
Portability: Own your digital identity across platforms and services without losing your conversation history.
This ownership model represents a fundamental shift from the traditional approach where companies hold your data and grant you limited access to it.
Privacy and security information
- Your XMTP message history is end-to-end encrypted
- Only devices with proper authorization can access your message history
- Neither UP.io nor XMTP can read your message content
- Syncing utilizes secure encryption protocols to protect your data during transfer
- The decentralized nature of message history storage enhances your privacy and security
Further assistance
If you encounter any issues syncing your XMTP messages to a new device, please contact UP.io support.