This error typically occurs if you have more than one account at UnstoppableDomains.com.
Our system limits wallets to be linked to only one account at a time. If a wallet is linked to an account already, it cannot be linked to another account at the same time. To solve this problem you can remove the wallet from the account the wallet is associated with and then connect the wallet to the new account you want to use. You can do this in "Account Settings".
Steps:
- Log into your older account at Unstoppable Domains where the wallet is currently connected and go to Account Settings.
- Remove the wallet from your old account as shown below.
- Login to your new account.
- Then, go to Account Settings.
- Select "Add Wallet" to then add your wallet.
Your wallet is now connected to your new account and you can manage it from there!
If you are unsure of where your wallet may be linked, submit a support ticket to us at support@unstoppabledomains.com and provide the full wallet address of the wallet you are trying to add. We will be able to help you with this!