Am I Eligible for a Refund?
Note: Only the purchase price of your domain will be refunded; any claims, fees, blockchain fees, or other related fees will not be refunded.
- Unminted Domains
Unminted domains purchased within the last 14 days can be refunded as store credit or back to the original payment method.
- Minted Domains
- Purchases made with Promo Credits (Airdrop)
Purchases with Promo Credits are non-refundable regardless of when they were purchased or the status of the domain.
UD subdomains are non-refundable. You can read more about subdomains here.
Submit a Refund Request
If the above applies, click on Submit a Support ticket at the bottom of this page.